Platforms
- What is your preferred community platform?
- Discord
- Where do you do the majority of your communication for work/hobby/education?
- Discord, Telegram, Slack
- How many different platforms do you use to communicate with DLT communities?
- Discord, Telegram, Rocketchat, Slack, Keybase
Identity
- Do you need to log-in to access the community you want? (Does a LFID hinder you from using the Hyperledger chat platform?)
- It doesn't hinder the maintainers, but it does hinder new joiners from the Ethereum community. They do not like having to log in to communicate.
- Do you prefer to share your info (for follow-up, email support, more) or remain anonymous?
- Work in Ethereum and Hyperledger Besu is done in the public so we do share our communities' info that way.
- Would another authentication format entice you over the Linux Foundation ID?
- If it was easier than the current LFID methods. Chrome doesn't support gmail logins for the web interface anymore, so some users must use brave or firefox.
- What information about yourself are you comfortable sharing? What information about yourself are you NOT comfortable sharing?
- Share: name, email, work related info
- Not comfortable sharing: out-of-work contact, Phone # (even if work cell phone).
Engagement
- Why do you log on to the Hyperledger community platform?
- To answer questions from the Besu community
- To communicate with the other Besu maintainers
- All my co-workers are there
- What functionality (or level of engagement) would make you log on more to the platform?
- No login
- No friction
- Do you ever browse the chat channels other than your primary channel? If not, what is stopping you from doing so?
- Rarely. Rocket Chat's channel browsing requires too many clicks and channels are not grouped by interest.
- When there is explicit cross project collaboration some join other channels (ex: Caliper, Firefly, Cactus). Without the explicit need the UX of rocket chat is enough to prevent browsing.
- Do you collaborate outside of Hyperledger chat platforms to accomplish your DLT or project work?
- Often. The Ethereum Foundation has a Discord channel we must collaborate on to ensure mainnet compatibility. The Enterprise Ethereum Alliance has similar, less chatty and more formal, forums.
Geography
- Where are you located?
- Besu team is located in APAC (Australia/NZ), Europe (EU/UK), and North America (USA)
- What community platforms that others may use are NOT supported in your geo or language?
- No real restrictions