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- It could be useful to do some analytics on current Rocket.Chat use. Anecdotally SIGs, WGs and Chapters don't use chat much but we don't have specific data to review
- People have strong personal preferences for a specific tool – WhatsApp, WeChat and Discord are mentioned as preferences here. Groups "will adopt where community members feel most comfortable."
- Signing up to use a non-preferred tool is cited as a burden
- There was interest in having channels on various systems marked as official , regardless instead of only having channels on one system being considered official
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